This was the first time I have taken my new Mitsubishi Outlander in for an oil change. Susan took it in to Rydell for the first oil change. Mitsubishi was kind enough to send me a free oil change coupon too! The "Quick Lube" service was great and fast. They didn't do a very good job vacuuming but they did gets most of the carpet clean. Since that's not the first priority I'll give them a pass. They also rotated the tires and did all of the 7500 mile checks I needed. The free snacks are a big bonus IMO and they also had free internet that we didn't use.